Services
From ideas to impact.
Six kinds of engagement for organizations in any industry, each delivered by the principal architect, not handed down to a junior team.
Process automation & custom solutions
Tell us the requirement and we build the solution: automated workflows, internal tools, portals and reporting that replace spreadsheets and manual hand-offs.
What we do
- Workflow and approval automation that replaces manual hand-offs
- Custom web applications, internal tools and customer or partner portals
- Data capture, surveys and real-time reporting
- Integration with the systems you already run
- Documentation and hand-over so your team can own it
A good fit when
A process runs on spreadsheets, email or someone's memory, or no off-the-shelf product fits what you need.
AI enhancements
A clear path to AI, from your first use case to production: support chatbots, document and process automation, forecasting, dynamic pricing and personalized recommendations.
What we do
- Getting started: a readiness review, a first pilot and a roadmap for what comes next
- Use-case selection against measurable business value
- Customer support chatbots and review management
- Forecasting, dynamic pricing, replenishment and personalized recommendations
- Governance for generative AI and machine learning in production
A good fit when
You want to get started with AI, or need to know which AI investments will return more than they cost, and then ship them.
Data & integrations
Event-driven pipelines, change data capture and replication that keep your systems in sync, with zero dropped transactions.
What we do
- Low-latency synchronization: change tracking, change data capture, event streams
- Message-based integration with RabbitMQ, APIs and webhooks
- Schema, index and query tuning on SQL Server and Azure SQL
- Isolation and concurrency reviews for lost updates and deadlocks
A good fit when
Data is out of sync between systems, or the database is the bottleneck.
Cloud architecture & modernization
Move legacy .NET and SQL Server systems to Azure or AWS on a plan priced over its whole life, not just the migration.
What we do
- Modernization plans for legacy .NET and SQL Server estates
- Azure architecture by a Microsoft Certified Azure AI Engineer
- Data platforms on Databricks and Snowflake
- Database migrations to the cloud with a rehearsed rollback
A good fit when
Hosting costs are climbing, or an ageing platform is slowing the business down.
Commerce & marketplace platforms
Multi-tenant, multi-site platforms for eCommerce, inventory & supply chain, order processing, CRM and reporting, wired into Amazon, Walmart, eBay, Shopify and the major carriers.
What we do
- eCommerce storefronts and multi-site, multi-tenant back offices
- Inventory, supply chain and order processing
- Amazon SP-API, Walmart, eBay and Shopify integrations, with listing, pricing and inventory sync
- Carrier integrations (UPS, USPS, FedEx) and high-throughput repricing services
- CRM, catalog, campaigns and reporting in Power BI
A good fit when
You sell on several channels, or are outgrowing spreadsheets and point tools, and need one system the business runs on.
Architecture & advisory
System design reviews, scalability and performance work, and due-diligence support that executives, auditors and counsel can rely on.
What we do
- Technology evaluations priced over their whole life
- Target architecture, staged roadmaps, decision records and C4 system maps
- Capacity, topology and high-availability designs
- Technical due diligence for acquisitions and investors
A good fit when
You face a platform choice, a migration or an acquisition, and the decision has to survive scrutiny.
Case study
How we integrated OneBizDesk with Shopify
A short visual walkthrough (about three minutes) of the Shopify integration with OneBizDesk.
Start with a conversation
Describe the decision in front of you. You'll get a reply from Lalit Agrawal directly, usually within one business day.